Free State Gym, doing business as Free State Gym ("we," "us," or "our"), is committed to protecting your privacy.

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our services and explains your privacy rights and how applicable laws protect you.

By using our services, website, forms, or other communication channels, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Definitions:

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our services or portions of our services.

Company refers to Free State Gym DBA Free State Gym.

Cookies are small files placed on your device containing browsing information and preferences.

Country refers to the United States.

Device means any device capable of accessing our services, including computers, tablets, and mobile phones.

Personal Data means information that identifies or can be used to identify an individual.

Service refers to our website, forms, communications, and related services.

Service Provider means any third-party company or individual that assists us in operating, delivering, or improving our services.

Usage Data means information collected automatically from the use of our services.

Website refers to our website and online properties.

You means the individual or entity accessing or using our services.

Information We Collect

Personal Information

We may collect personally identifiable information, including but not limited to:

First and last name

Email address

Phone number

Mailing address (if provided)

Appointment information

Communication preferences

Any information voluntarily submitted through forms or inquiries

Usage Data

Usage Data may be collected automatically when using our website or services.

This information may include:

IP address

Browser type and version

Device information

Operating system

Pages visited

Date and time of visits

Time spent on pages

Referring websites

Diagnostic and analytics information

SMS Communications & Mobile Information

SMS Opt-In & Consent

By providing your mobile phone number through our website forms, booking forms, registration forms, or other consent-based methods, and by affirmatively selecting the SMS consent checkbox, you expressly consent to receive SMS text messages from Free State Gym DBA Free State Gym.

The SMS consent checkbox is not pre-selected and requires an affirmative action by the user before submitting their information.

Consent to receive SMS messages is not a condition of purchase.

Types of SMS Communications

If you consent to receive SMS communications, messages may include:

Appointment confirmations and reminders

Scheduling coordination

Responses to inquiries

Customer service communications

Service-related follow-up messages

Account-related notifications

Message frequency varies based on your interactions with us.

Opt-Out & Help Instructions

You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact us directly at (225) 937-7355 or [email protected].

Message and data rates may apply.

Mobile carriers are not liable for delayed or undelivered messages.

SMS Data Usage

Information collected through SMS communications may include your mobile phone number, message content, message history, and communication preferences.

This information is used solely to provide requested services, communicate with you, and improve customer experience.

Tracking Technologies & Cookies

We use cookies and similar technologies to improve website functionality, analyze website traffic, and enhance user experience.

Technologies we may use include:

Browser Cookies

Session Cookies

Persistent Cookies

Web Beacons

Pixels

Analytics Tags

These technologies help us:

Maintain website functionality

Remember user preferences

Improve website performance

Analyze visitor behavior

Measure marketing effectiveness

You may adjust your browser settings to refuse cookies; however, some website functionality may be limited.

How We Use Your Information

We may use collected information to:

Provide and maintain our services

Schedule and manage appointments

Respond to inquiries

Provide customer support

Send transactional communications

Send SMS communications when consent has been provided

Improve website functionality and user experience

Analyze service performance

Prevent fraud and abuse

Comply with legal obligations

Communicate updates, offers, and promotions when permitted by law and consent

How We Share Information

We may share information with:

Service providers that help us operate our business

Appointment scheduling providers

CRM and communication platforms

Analytics providers

Payment processors

Legal authorities when required by law

Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and service providers necessary to deliver SMS communications.

We do not sell, rent, transfer, or disclose mobile phone numbers or SMS consent records to third parties for their own marketing purposes.

Data Retention

We retain Personal Data only as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes

Enforce agreements

Maintain business records

Usage Data may be retained for analytics and security purposes.

Data Security Practices

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction.

These safeguards may include:

Secure hosting environments

Encryption where appropriate

Access controls

Authentication procedures

System monitoring

Periodic security reviews

While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Disclosure of Information

We may disclose Personal Data when necessary to:

Comply with legal obligations

Respond to lawful government requests

Protect our rights and property

Investigate fraud or security issues

Protect users and the public

Facilitate mergers, acquisitions, or business transfers

Children's Privacy

Our services are not directed toward children under the age of 13.

We do not knowingly collect Personal Data from children under 13. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies.

Your Privacy Rights

Subject to applicable law, you may have the right to:

Access the personal information we maintain about you

Request correction of inaccurate information

Request deletion of your personal information

Withdraw consent for SMS communications

Opt out of marketing communications

Request information regarding how your data is collected, used, and shared

To exercise any of these rights, please contact us at (225) 937-7355 or [email protected].

We will respond to verified requests within a reasonable timeframe and in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective when posted on this page. Continued use of our services following updates constitutes acceptance of those changes.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Phone: (225) 937-7355

Email: [email protected]